Trattoria Ilaria

Service: lovely and attentive staff 5/5 Food: reasonably priced. We ordered lasagna - a bit over seasoned but pretty good 4.5/5 gnocchi of the day - perfect in texture and flavor was spot on 5/5 risotto of the day - lobster was dry and risotto was very salty and peppery 3/5 chili mussels - sauce was a bit watery. Flavor was ok. 4/5 Arancini - too salty 4/5 Atmosphere: cozy and relaxed 5/5

Very disappointed… we ordered takeaway lasagna to our surprise it was frozen in the middle and cold around the edges. Furthermore, no cutlery or napkins were provided. When I called to make them aware that their lasagna was cold and frozen in the middle the manager said “ that how it’s suppose to be, your suppose to go home and microwave it” we were shocked with her poor response and I said well that completely defeats the whole purpose of takeaway. She said if we were in the area we can bring it back and they will microwave it for us……. Once again why are you microwaving what’s suppose to be restaurant food? If we wanted a microwave lasagna we could have gone to Coles and brought one for 1/8 of the price. After multiple poor excuses she said that next time we come in to mention this and she can give us a credit. But it’s safe to say we won’t be eating here again especially since we had to dig into all the nap sauce just to find the few lasagna sheets hiding in it.